Return & Refund Policy
At Guardian Home Fixes, your satisfaction is our top priority. If you are not completely satisfied with our services, please review our policy below to understand your options for returns and refunds.
- Services Guarantee
We strive to deliver high-quality services. If you are not satisfied with the outcome, please contact us within 7 days of the service completion. We will assess the issue and may offer to re-perform the service at no additional charge.
- Refund Eligibility
Refunds are considered on a case-by-case basis and are generally available in the following scenarios:
The service was not delivered as agreed in the service contract.
Significant issues were identified post-service that were directly related to our work.
- Non-Refundable Situations
Refunds will not be provided for:
Services performed that were not reported within the 7-day satisfaction window.
Issues caused by misuse or lack of proper maintenance post-service.
Circumstances beyond our control, such as natural disasters, vandalism, or third-party interference.
- Requesting a Refund
To request a refund, please contact our customer service team at [insert contact email or phone number]. Include your service details, a description of the issue, and any relevant photos or documentation. Our team will review your request and respond within 3-5 business days.
- Refund Process
Approved refunds will be processed back to the original method of payment within 7-10 business days. For services paid by check or cash, refunds will be issued via check.
- Amendments
We reserve the right to amend this Return & Refund Policy at any time. Any changes will be posted on our website.
Contact Us
For any questions or concerns regarding our Return & Refund Policy, please reach out to us at support@guardianhomefixes.com.